We offer live arrival guarantee on all ants from February 1st until November 1st. This means if your ants arrive dead at the day they arrive we will refund you the ants or send you new ones. Should this happen to you please message us via the contact page. 

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If you can't prove that the ants are dead upon arrival on the day you received them Esthetic Ants won't be responsible and won't take further action.

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By purchasing from the Esthetic Ants store you automatically agree with this policy.